Senior Onboarding Program Manager – Freight Partners

Amazon; Atlanta (GA); On-site; USD 116,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Life/AD&D insurance

Job summary

Amazon Freight Partner is seeking an Onboarding Senior Program Manager to own the partner journey from offer acceptance to first load, coordinating cross-functional teams and external vendors to ensure timely, clear execution.

In this role you will identify blockers, optimize timelines for scale, and partner with Product and Engineering to build technology that reduces manual work and helps partners self-navigate their activation.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Bachelor's degree.
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules.

Responsibilities

• Own the onboarding program design to define the partner journey from offer acceptance to first load, ensuring every step is sequenced, communicated, and achievable.
• Architect the cross-functional coordination model that ensures internal teams and external vendors know what to deliver, and with clear escalation paths when timelines slip.
• Lead resolution of complex blockers, particularly where regulatory, vendor, or policy dependencies create ambiguity.
• Continuously improve the program based on performance data to identify where partners stall, compress timelines, and redesign for scale.
• Partner with Product and Engineering to build technology that reduces manual effort and enables partners to self-navigate their activation journey.

Skills

Program management

Data analysis

Cross-functional teams

Stakeholder communication

Vendor management

Education

Bachelor's degree

Job description

Amazon Freight Partner is seeking an Onboarding Senior Program Manager to own the partner journey from offer acceptance to first load, coordinating cross-functional teams and external vendors to ensure timely, clear execution.

In this role you will identify blockers, optimize timelines for scale, and partner with Product and Engineering to build technology that reduces manual work and helps partners self-navigate their activation.