Senior Onboarding Operations Coordinator

Energy Transfer; Dallas (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

401(k) match

Profit sharing

PTO

Job summary

Energy Transfer is seeking a Sr Coordinator - Operations Onboarding to lead end-to-end onboarding from offer to orientation. You will collaborate with Recruiting, Hiring Managers, IT, and Safety to ensure a compliant, smooth experience across multiple locations.

Ideal candidates have 2+ years in onboarding or HR operations, strong organizational and communication skills, and proficiency with HR systems. Excellent coordination and attention to detail are essential in this role.

Qualifications

• High School Diploma or GED required; bachelor’s degree preferred.
• 2+ years of experience in onboarding, HR operations, workforce administration, or a related support role.
• Experience coordinating activities across multiple departments and locations.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficiency in Microsoft Office and employee systems (HRIS, LMS, and self-service platforms).
• Ability to handle confidential information with professionalism and discretion.
• Experience coordinating training, compliance, technology, and equipment needs.
• Strong coordination and stakeholder management skills.
• Ability to support onboarding activities across multiple locations.
• Customer-focused with a commitment to a positive employee experience.
• Continuous improvement mindset with strong attention to detail.
• Ability to prioritize work and adapt to changing business needs.

Responsibilities

• Serve as the primary point of contact for onboarding activities from candidate offer acceptance through successful completion of New Hire Orientation (NHO).
• Coordinate and track all onboarding requirements to ensure new hires are properly equipped, trained, and prepared for their first day.
• Partner with Hiring Managers, Directors, and Senior Leadership to provide guidance on onboarding processes, timelines, and required actions.
• Monitor pre-employment status and onboarding milestones, proactively communicating updates and resolving issues impacting start dates.
• Assist Hiring Managers with navigating onboarding tools, including ID Management systems, self-service portals, and hardware request processes.
• Coordinate new hire technology needs, including computer hardware, mobile devices, system access, and application provisioning in partnership with IT and Telecom teams.
• Serve as a Telecom Super User to support mobile device ordering, activation, registration, and coordination of role-specific application access.
• Partner closely with IT, Telecom, and Administrative Support teams to ensure all required equipment and access requests are completed prior to employee start dates.
• Collaborate with Safety leadership to ensure all required safety training, certifications, and compliance requirements are assigned and completed.
• Coordinate MyLearning training curricula based on position requirements and work closely with operational leaders to ensure role-specific training assignments are completed.
• Provide direct onboarding support and guidance to new hires, including navigation of My Self Service, ADP, Direct Deposit enrollment, Time Entry, Expense Reporting, and other employee systems.
• Assist with coordination of uniforms, PPE, Tyndale orders, company vehicles, fuel cards, and other position-specific resources required for successful onboarding.
• Facilitate I-9 processing, employment documentation completion, and onboarding checklist compliance.
• Develop, maintain, and continuously improve onboarding guides, manager resources, job aids, and process documentation to enhance the new hire experience.
• Coordinate onboarding activities with Regional Administrative teams to ensure consistency across all operating locations.
• Identify process improvement opportunities and implement standardized onboarding practices across USA Compression operations.
• Maintain onboarding checklists and provide hiring managers with a clear handoff package outlining completed items, outstanding actions, and post-orientation responsibilities.

Skills

Organizational skills

Communication

Problem solving

Stakeholder management

Coordination

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Energy Transfer is seeking a Sr Coordinator - Operations Onboarding to lead end-to-end onboarding from offer to orientation. You will collaborate with Recruiting, Hiring Managers, IT, and Safety to ensure a compliant, smooth experience across multiple locations.

Ideal candidates have 2+ years in onboarding or HR operations, strong organizational and communication skills, and proficiency with HR systems. Excellent coordination and attention to detail are essential in this role.