Senior Office Services Manager

Metasys Technologies; Dallas (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Free parking

Job summary

Metasys Technologies/NVISH is seeking an experienced Office Services Manager in Dallas, TX to oversee daily office services operations, including printing, mailing, and conference room support. The role also covers hospitality coordination and staff leadership within a professional law firm environment.

The ideal candidate brings strong customer service skills, 5+ years in office services, and at least 2 years of managerial experience, with proficiency in Microsoft Office and office equipment.

Qualifications

• 5+ years in office services, facilities support, or related field.
• Two years of managerial experience strongly preferred.
• Five years of customer-facing experience required.
• Proficiency with Microsoft Office and ability to prepare reports and presentations.

Responsibilities

• Oversee daily office services operations: printing, copying, scanning, mail distribution, and courier services.
• Coordinate hospitality services: conference room setup, food and beverage arrangements, meeting support.
• Work with onsite staff to coordinate service requests and ensure timely completion of tasks.
• Train, coach, and support team members to maintain productivity and service quality.
• Monitor SLAs and client feedback to ensure satisfaction and drive improvements.
• Maintain operational reports and support audits; ensure compliance with procedures.

Skills

Office management

Customer service

Team leadership

Operations coordination

Microsoft Office

Copiers & printers

Education

High school diploma or GED

Tools

Ricoh copiers

Job description

Metasys Technologies/NVISH is seeking an experienced Office Services Manager in Dallas, TX to oversee daily office services operations, including printing, mailing, and conference room support. The role also covers hospitality coordination and staff leadership within a professional law firm environment.

The ideal candidate brings strong customer service skills, 5+ years in office services, and at least 2 years of managerial experience, with proficiency in Microsoft Office and office equipment.