Office Services Specialist

Metasys Technologies; Austin (TX); On-site; USD 25,000 - 30,000; Full time

Job summary

Metasys Technologies in Austin, TX is seeking a Legal Office Services Assistant to support a busy legal office. The role focuses on high-volume copying, printing, scanning, mail processing, shipping, and general document management in an onsite setting.

You will handle confidential legal documents, assist executive-level clients, set up meeting rooms, and support with office operations. 3-month temp-to-hire contract, Monday to Friday, 8am–5pm.

Qualifications

• High school diploma or GED required.
• 1–2 years of related work experience.
• 2+ years in legal environment preferred.
• Excellent customer service and communication skills.
• Ability to handle confidential documents with care.

Responsibilities

• Operate high-volume copiers for copying, printing, binding, finishing, and scanning
• Inspect and troubleshoot copiers; clear jams and perform repairs
• Handle sensitive legal documents with accuracy and discretion
• Sort, mail, FAXes, and manage office supplies; apply postage
• Prepare and ship materials; receive deliveries and verify packing slips
• Scan, OCR, file formatting, and electronic file management
• Maintain filing, archiving, and document purging processes
• Track supplies, meter readings, logs, and billing records
• Assist with conference rooms and meeting setups; coordinate requests
• Travel between customer locations as needed; support off-site printing
• Perform other duties as assigned; work overtime when required

Skills

Copier operation

Document management

Customer support

Confidential documents handling

Meeting room setup

Education

High school diploma or GED

Tools

Copiers & printing equipment

Postal/shipping software

Job description

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Job Title:

Legal Office Services Assistant
Location: Austin, TX (Onsite)
Duration: 3 Months (Temp to Hire)
Mon-Fri, 8am - 5pm

Overview

Provides office services in a legal office environment, including high-volume copying, printing, scanning, mail processing, shipping and receiving, document management, and customer support. Handles sensitive and confidential legal documents, supports executive-level clients, and assists with daily office operations and meeting room setups.

Responsibilities

• Operate high-volume copiers and perform copying, printing, binding, finishing, and document scanning.
• Perform daily quality inspections of convenience copiers, clear paper jams, troubleshoot equipment issues, and perform copier repairs.
• Handle sensitive, confidential, and time-sensitive legal documents with accuracy and attention to detail.
• Sort, distribute, and process incoming and outgoing mail, faxes, and office supplies; apply postage as required.
• Prepare and ship materials, receive incoming deliveries, check packing slips, and coordinate overnight packages.
• Perform document scanning, file conversion, file naming, OCR, electronic file formatting, FTP transfers, and table of contents management.
• Perform filing, document purging, archiving, and file management duties.
• Maintain supply inventories, daily meter readings, service logs, billing records, and management reports.
• Calculate charges for completed jobs and maintain billing logs as required.
• Respond to customer questions, coordinate service calls, and communicate job status and feasibility.
• Deliver completed jobs to designated locations within and outside the site.
• Maintain clean, organized, and well-stocked copier areas.
• Provide professional support to legal secretaries, project managers, paralegals, associates, partners, and other executive-level customers.
• Assist with conference room and meeting setups, including food and beverages, and coordinate incoming requests with onsite staff.
• Coordinate off-site printing and production projects as required.
• Assist with building support duties, including occupant moves, light maintenance, re-lamping, and occasional cleaning, as assigned.
• Travel between customer buildings when required.
• Use equipment such as paper cutters, shrink-wrap machines, hole drills, bindery equipment, joggers, tape machines, stackers, electric staplers, scales, fax machines, postage meters, calculators, and computers.
• Complete projects accurately under tight deadlines and high-pressure conditions.
• Work occasional overtime, including nights and weekends, and respond to off-hour emergencies when required.
• Perform other duties as assigned.

Requirements

• High school diploma or GED and 1–2 years of related work experience.
• Minimum of 2 years of legal industry experience highly preferred.
• Excellent customer service, interpersonal, and verbal communication skills.
• Previous copy job or office services experience preferred.
• Working knowledge of copiers and related equipment; repair and troubleshooting experience preferred.
• Ability to use hardware and software for cost recovery, document management, and advanced workflows.
• Knowledge of shipping and receiving procedures, including selecting appropriate packing materials and verifying packing slips.
• Basic electronics knowledge preferred.
• Ability to comprehend mail delivery instructions and written technical information, including manuals and parts books.
• Strong troubleshooting, problem-solving, and organizational skills.
• Ability to work independently and flexibly while managing multiple requests and deadlines.
• Ability to maintain confidentiality and provide accurate, high-quality work in a legal environment.
• Business casual dress code.
• No driving required for this position.
• No COVID-related requirements.
• No extensive lifting, standing, or walking required.
• Occasional overtime or weekend availability may be required.

Metasys Technologies/NVISH is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.