Senior Office Operations & People Leader

ECS Southeast, LLP; Franklin (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

ECS Group seeks an Assistant Office Manager to support the Office Manager in leading branch operations, financial performance, and personnel management. You will help drive growth, ensure policy alignment, and develop future leaders across the office.

This role serves as a key leadership resource and coordinates across departments to sustain high performance. The position emphasizes accountability, strategic thinking, and collaboration with staff to improve client satisfaction and operational

Qualifications

• 10 years of related experience with a degree or 14 years of related experience without a degree.
• Bachelor’s degree preferred; advanced degree appreciated.
• Strong leadership, communication, and interpersonal skills.

Responsibilities

• Lead branch operations and supervise multiple departments and managers.
• Oversee financial performance, budgets, and KPIs for the office.
• Drive organizational growth, employee development, and client satisfaction.

Skills

Leadership

Operations Management

People Management

Strategic Planning

Communication

Education

Bachelor’s degree preferred

Tools

MS Office

ERP/Financial Software

Job description

ECS Group seeks an Assistant Office Manager to support the Office Manager in leading branch operations, financial performance, and personnel management. You will help drive growth, ensure policy alignment, and develop future leaders across the office.

This role serves as a key leadership resource and coordinates across departments to sustain high performance. The position emphasizes accountability, strategic thinking, and collaboration with staff to improve client satisfaction and operational