Branch Operations & Engineering Leader

ECS Southeast, LLP; Franklin (TN); On-site; USD 60,000 - 85,000; Full time

Job summary

ECS Southeast, LLP is seeking an Assistant Office Manager in Franklin, TN to support the Office Manager in leading operations, finances, and personnel for the branch. You will collaborate with multiple departments, ensure policy compliance, and drive client satisfaction and growth.

The role emphasizes developing future leaders, managing performance, recruiting, and maintaining a high-performance culture aligned with ECS Core Values. Potential for career progression within the ECS network.

Qualifications

• 10 years of related experience with a degree or 14 years of related experience without a degree
• High school diploma or GED required
• Bachelor of Science in Civil Engineering, Construction Engineering and Management, Materials Science Engineering, Geology, or a related field is preferred
• An MS in Engineering or an MBA is preferred
• Very strong leadership, communication, and interpersonal skills
• Advanced understanding of engineering consulting operations, project execution, and professional services business models
• Very strong ability to manage multiple priorities in a fast-paced environment
• Very strong judgement, problem-solving ability, and attention to detail
• Very strong ability to work effectively with clients, direct reports, peers, and supervisors, as well as independently
• Very strong ability to build a team
• Client-focused mindset with very strong business development skills
• Very strong financial acumen with demonstrated responsibility for P&L performance
• Very strong ability to balance technical excellence, people leadership, and business objectives
• Very Strong leadership presence with the ability to influence and align teams
• Strong strategic thinking and execution capability

Responsibilities

• Assist the Office Manager in leading office operations, financial performance, personnel management, and strategic initiatives
• Support branch-wide operations across multiple departments, groups, and satellite offices
• Provide supervision, coaching, mentoring, and accountability for department and group managers
• Assist in performance management processes including evaluations, coaching, promotions, and succession planning
• Lead recruiting, onboarding, training, and retention efforts for the office
• Drive a collaborative, high-performance culture with accountability and growth
• Ensure adherence to company policies, procedures, and risk management practices
• Oversee safety, quality control, and standardization across the branch
• Coordinate with leadership to align technical practices and resources
• Develop and execute office budgets, revenue targets, and business plans
• Build strong client relationships and lead office business development efforts
• Participate in leadership meetings and company initiatives

Skills

Leadership

Communication

Interpersonal skills

Team building

Strategic thinking

Project oversight

Financial acumen

P&L management

People management

Education

Bachelor of Science in Civil Engineering

MS in Engineering or MBA preferred

HS Diploma or GED required

Job description

ECS Southeast, LLP is seeking an Assistant Office Manager in Franklin, TN to support the Office Manager in leading operations, finances, and personnel for the branch. You will collaborate with multiple departments, ensure policy compliance, and drive client satisfaction and growth.

The role emphasizes developing future leaders, managing performance, recruiting, and maintaining a high-performance culture aligned with ECS Core Values. Potential for career progression within the ECS network.