Senior Multi-Unit Restaurant General Manager — Lead Ops & Growth

Applebee's Neighborhood Grill + Bar; Grand Haven (MI); On-site; USD 90,000 - 120,000; Full time

Job summary

Applebee's Neighborhood Grill + Bar is seeking a General Manager to lead a location under the guidance of the Area Director, focusing on delivering strong operational and financial performance through effective people leadership.

The GM will drive exceptional guest experiences, manage P&L, safety, and sanitation, and develop Managers and TEAM Members through training, coaching, and performance reviews, while aligning with Apple's core values and brand standards.

Qualifications

• Must have strong leadership in restaurant operations.
• Experience managing teams and P&L.
• Excellent communication and guest service focus.
• Ability to recruit and develop managers.
• Knowledge of safety, sanitation and compliance.

Responsibilities

• Ensures prompt, friendly service according to Company guidelines.
• Builds a culture using the Vision / Mission statement to guide Values.
• Ensures the immediate response and correction of all verbal guest complaints by self and staff.
• Ensures guest experience as a priority with self and staff utilizing a target goal of 100% table visitation.
• Teaches and enforces alcohol awareness. Builds a positive relationship with local authorities by seeking their assistance in alcohol related issues.
• Maintains adequate inventory levels.
• Ensures product preparation and presentation uncompromisingly meeting Company standards.
• Actively participates in the community to increase sales and enhance the awareness of the restaurant.

Skills

Multi-tasking

Stress tolerance

Change management

Self-motivated

Accountable

Education

Bachelor’s degree in Business/Finance/Hospitality or related field

Job description

Applebee's Neighborhood Grill + Bar is seeking a General Manager to lead a location under the guidance of the Area Director, focusing on delivering strong operational and financial performance through effective people leadership.

The GM will drive exceptional guest experiences, manage P&L, safety, and sanitation, and develop Managers and TEAM Members through training, coaching, and performance reviews, while aligning with Apple's core values and brand standards.