Senior MSP Engineer & Systems Integrator (Hybrid/Remote)

Hamilton Barnes Associates Limited; Wisconsin; Hybrid; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Company-paid life insurance

Disability coverage

401(k) with company match

Paid time off and holidays

On-call differential

Hybrid or fully remote flexibility

Job summary

Hamilton Barnes Associates Limited is seeking a senior engineer to serve as the final escalation point across multi-client MSP environments, focusing on complex infrastructure, cloud, networking, and security issues. The role emphasizes root-cause analysis, technical standards, and high-impact problem resolution.

The position offers growth opportunities, hybrid or fully remote options, and a salary range of $100,000–$140,000 based on experience.

Qualifications

• 5+ years in MSP, IT consulting, or multi-client environments.
• 2+ years at senior/escalation-level responsibility.
• Expert Windows Server and Active Directory expertise.
• PowerShell administration and automation experience.

Responsibilities

• Serve as the final escalation point for complex incidents.
• Perform root-cause analysis and eliminate recurring issues.
• Lead technical response during major outages and security incidents.
• Develop documentation, runbooks, and standard operating procedures.
• Mentor Tier 1 and Tier 2 engineers.

Skills

MSP experience

Escalation leadership

PowerShell automation

Automation scripting

Documentation

Communication

Tools

RMM scripting

Azure

Job description

Hamilton Barnes Associates Limited is seeking a senior engineer to serve as the final escalation point across multi-client MSP environments, focusing on complex infrastructure, cloud, networking, and security issues. The role emphasizes root-cause analysis, technical standards, and high-impact problem resolution.

The position offers growth opportunities, hybrid or fully remote options, and a salary range of $100,000–$140,000 based on experience.