Senior Systems Administrator (MSP)

Bowman Williams; Richardson (TX); Hybrid; USD 113,000 - 138,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Retirement match

PTO and holidays

Certification reimbursement

HSA options

Job summary

Bowman Williams is seeking a Senior Systems Administrator to own complex MSP issues and lead infrastructure initiatives across Microsoft 365, Azure, Windows Server, and networking.

The role emphasizes ownership, client advisory work, and mentorship within a hybrid setup offering substantial remote work and strong documentation standards.

Qualifications

• 5–8 years in systems administration or senior support
• MSP experience supporting multiple client environments
• Strong Microsoft cloud experience (M365, Azure, Entra ID)
• Windows Server, Active Directory, DNS/DHCP expertise
• VMware, Hyper-V, backups, and monitoring tools experience
• Networking: firewalls, VPNs, VLANs, routing, wireless
• Excellent client communication and documentation habits

Responsibilities

• Own senior escalations across servers, cloud platforms, networks, security tools, and client infrastructure
• Support and improve Microsoft 365, Azure, Entra ID, Windows Server, Active Directory, and hybrid environments
• Lead cloud migrations, infrastructure upgrades, security improvements, server refreshes, and client technology initiatives
• Troubleshoot firewalls, VPNs, VLANs, routing, wireless, DNS, DHCP, and connectivity issues
• Support VMware, Hyper-V, backups, endpoint security, monitoring tools, and disaster recovery environments
• Identify risks, recurring issues, and improvement opportunities across client environments
• Provide technical guidance to clients and help align recommendations with business needs
• Mentor junior engineers and improve escalation quality, documentation, and troubleshooting standards
• Maintain clean technical documentation, project notes, client records, and handoff details

Skills

MSP experience

Microsoft 365

Azure

Entra ID

Windows Server

Active Directory

Group Policy

DNS

DHCP

VMware

Hyper-V

Backups

Endpoint security

Monitoring tools

Networking

Firewalls

VPNs

Documentation

Communication

Mentoring

Education

Security+ certification

Microsoft certifications

Cisco certifications

VMware certifications

Tools

Microsoft 365

Azure

Entra ID

Job description

Work Model: Hybrid WFH, about 80% remote

Compensation: Up to $125,000 based on experience

MSP Experience: Required

Senior MSP Ownership

We are hiring a Senior Systems Administrator for a growing Managed Services Provider supporting multiple client environments across Microsoft cloud, Windows infrastructure, networking, security, and virtualization.

This role is built for someone who already understands the pace and variety of MSP work, but wants more ownership, stronger WFH flexibility, and a better balance between senior escalations, project work, and client strategy.

You will not be limited to routine tickets. You will own complex technical issues, improve client environments, lead infrastructure initiatives, and help set higher technical standards across the service team.

Why MSP Engineers Apply

This is a senior technical role with real ownership across cloud, infrastructure, networking, and client advisory work.

You will be trusted to make decisions, guide clients, mentor junior engineers, and work across modern infrastructure environments without being buried in a nonstop ticket queue.

The company values long term tenure, accountability, strong documentation, and engineers who can communicate clearly with both technical teams and business leaders.

Technical Scope

• Own senior escalations across servers, cloud platforms, networks, security tools, and client infrastructure
• Support and improve Microsoft 365, Azure, Entra ID, Windows Server, Active Directory, and hybrid environments
• Lead cloud migrations, infrastructure upgrades, security improvements, server refreshes, and client technology initiatives
• Troubleshoot firewalls, VPNs, VLANs, routing, wireless, switching, DNS, DHCP, and connectivity issues
• Support VMware, Hyper V, backups, endpoint security, monitoring tools, and disaster recovery environments
• Identify risks, recurring issues, and improvement opportunities across client environments
• Provide technical guidance to clients and help align recommendations with business needs
• Mentor junior engineers and improve escalation quality, documentation, and troubleshooting standards
• Maintain clean technical documentation, project notes, client records, and handoff details

Required Background

• 5 to 8 years of systems administration, infrastructure support, or senior technical support experience
• Recent MSP experience supporting multiple client environments is required
• Strong Microsoft cloud experience across Microsoft 365, Azure, and Entra ID
• Strong Windows Server, Active Directory, Group Policy, DNS, DHCP, and core infrastructure experience
• Experience with VMware, Hyper V, backups, endpoint protection, and monitoring tools
• Hands on networking experience across firewalls, VPNs, VLANs, routing, switching, and wireless
• Ability to troubleshoot complex issues independently and drive problems through resolution
• Strong client communication skills with the ability to explain technical recommendations clearly
• Strong documentation habits and experience working within MSP standards, tools, and processes

Additional Strengths

• Microsoft, Cisco, VMware, Security+, or similar certifications
• Experience leading cloud migrations, security projects, or infrastructure modernization work
• Experience mentoring junior engineers or acting as a senior escalation resource
• Background supporting regulated, professional services, healthcare, financial, or multi site clients

Pay and Benefits

• Compensation up to $125,000 based on experience
• Hybrid WFH schedule with about 80% remote work
• Comprehensive Medical, Dental, and Vision plans with multiple options
• Employer paid Life and Disability coverage
• Retirement plan with company match
• Generous PTO and paid holidays
• Certification reimbursement and continuing education support
• HSA and pre tax benefit options
• Legal and identity protection programs
• Strong technical ownership across cloud, infrastructure, security, networking, and senior MSP escalations