Senior Mortgage Solutions Consultant

ICE Clear Europe Limited; Jacksonville (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

Intercontinental Exchange, Inc. is seeking a Senior Technical Consultant for ICE Mortgage Technology's Solutions Development practice in Jacksonville, FL.

You will interface with clients to understand objectives, guide IT initiatives, and ensure successful deployment timelines and acceptance criteria. The role requires deep expertise in enterprise applications, solutions design, and platform technologies, with strong communication across business and technical teams and experience with Encompass

Qualifications

• Bachelor of Science in Computer Science, Information Science, or a related discipline.
• 5+ years technical experience troubleshooting mission critical application solutions.
• 5+ years of software development experience.
• Experience with XML, JSON.
• Knowledgeable in programming languages such as C# and JavaScript.
• Knowledge of overall application architectural components.
• Mortgage Industry and Encompass Experience preferred.
• Strong written and oral communication with business and technical users.
• Ability to translate technical concepts into non-technical terms.

Responsibilities

• Drive successful configuration, installation, and adoption of custom solutions for clients.
• Serve as liaison between business users and internal development staff.
• Consult with clients to implement software and industry best practices.
• Function as a SME for the Encompass SDK and API.
• Quality assurance testing representative of business users.
• Light scripting and formula derivation to automate processes.
• Translate field data points to third-party systems.
• Provide technical support for implementation issues.
• Document installation instructions for custom solutions.
• Provide failure analysis and reproduction scenarios for issues.
• Reproduce diverse issues for troubleshooting and root cause analysis.
• Provide sales support for positioning and quoting custom development services.
• Gather requirements to create technical Statements of Work for Professional Services.
• Design and architect custom solutions.
• Consult with clients and vendors to clearly define requirements.
• Develop use cases for custom solutions.

Skills

Software development

API integration

XML/JSON

C#

JavaScript

Client liaison

Technical consulting

Education

BS in Computer Science/Information Science

Tools

Encompass SDK

REST APIs

Job description

Intercontinental Exchange, Inc. is seeking a Senior Technical Consultant for ICE Mortgage Technology's Solutions Development practice in Jacksonville, FL.

You will interface with clients to understand objectives, guide IT initiatives, and ensure successful deployment timelines and acceptance criteria. The role requires deep expertise in enterprise applications, solutions design, and platform technologies, with strong communication across business and technical teams and experience with Encompass