Senior Mortgage Production Leader

Citigroup Inc.; San Ramon (CA); On-site; USD 120,000 - 175,000; Full time

Job summary

Citigroup Inc. in San Ramon, California seeks a Producing Lending Manager to provide leadership for mortgage production and sales efforts under the SAFE Act.

You will supervise a sales team, drive client acquisitions, manage referral channels, and ensure high quality service and risk controls. The role requires 5–8 years of management experience in sales, strong negotiation and communication skills, and NMLS registration.

Qualifications

• 5-8 years of management experience in sales
• Experience leading, motivating and retaining a sales force
• Ability to identify customer needs and develop programs that meet them
• Strong negotiator with influence management skills
• Excellent communication and presentation skills
• Analytical, planning and organizational skills; detail-oriented
• NMLS registration; Safe Act compliant

Responsibilities

• Oversee a geographic region with accountability for accounts, deals and personnel.
• Lead production of mortgage loans and direct client contact on deals.
• Manage ongoing client relationships and meet/exceed sales objectives.
• Develop referral channels (realtors, CPAs, builders) to drive mortgage business.
• Recruit, coach, and evaluate sales team performance and discipline when needed.
• Optimize team efficiency and risk-aware decision making.
• Identify market opportunities and collaborate with operations for quality and NPS.

Skills

Mortgage sales

Sales leadership

Client relationships

Negotiation

Communication

Risk awareness

NMLS/SAFE Act compliance

Education

Bachelor’s/University degree or equivalent experience

Job description

Citigroup Inc. in San Ramon, California seeks a Producing Lending Manager to provide leadership for mortgage production and sales efforts under the SAFE Act.

You will supervise a sales team, drive client acquisitions, manage referral channels, and ensure high quality service and risk controls. The role requires 5–8 years of management experience in sales, strong negotiation and communication skills, and NMLS registration.