Senior Mortgage Lending Specialist — Home Ownership Advocate

JPMorgan Chase & Co.; Hoboken (NJ); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. in Hoboken, NJ seeks an experienced Senior Home Lending Advisor to lead client onboarding through loan lifecycle management.

You will leverage deep knowledge of home lending products to act as the primary contact for customers, while ensuring compliance with regulatory requirements and promoting Chase financial products. The role emphasizes sales performance, collaboration with bankers, and a strong focus on delivering a first-class home ownership journey for clients in the

Qualifications

• Minimum three years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meeting with their customers and introducing new clients to bankers for additional products and services
• Partners with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and can function well within formal and dotted-line reporting relationships
• Builds role as the internal and external mortgage expert; builds and maintains good relationships with customers; and exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances

Skills

Mortgage lending

Sales experience

Real estate knowledge

Communication skills

FHA/VA guidelines knowledge

Education

Bachelor's degree or equivalent

Job description

JPMorgan Chase & Co. in Hoboken, NJ seeks an experienced Senior Home Lending Advisor to lead client onboarding through loan lifecycle management.

You will leverage deep knowledge of home lending products to act as the primary contact for customers, while ensuring compliance with regulatory requirements and promoting Chase financial products. The role emphasizes sales performance, collaboration with bankers, and a strong focus on delivering a first-class home ownership journey for clients in the