Senior Mortgage Advisor & Team Coach

JPMorgan Chase & Co.; Fairfax (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase & Co. in United States (Virginia) is seeking a Senior Home Lending Advisor to guide clients through the mortgage process with expert product knowledge and personalized service. You will be the primary contact for customers’ loan lifecycles and coordinate with the Home Lending team to deliver solutions.

The role emphasizes regulatory compliance, cross-sell opportunities, and a strong focus on customer outcomes, with a path to grow within Chase Home Lending.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of real estate market in local area.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations in footprint territories.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and product knowledge.

Skills

Mortgage lending

Sales experience

Communication skills

Real estate knowledge

Education

Bachelor's degree or equivalent

Tools

NMLS knowledge

Job description

JPMorgan Chase & Co. in United States (Virginia) is seeking a Senior Home Lending Advisor to guide clients through the mortgage process with expert product knowledge and personalized service. You will be the primary contact for customers’ loan lifecycles and coordinate with the Home Lending team to deliver solutions.

The role emphasizes regulatory compliance, cross-sell opportunities, and a strong focus on customer outcomes, with a path to grow within Chase Home Lending.