Senior Mortgage Lending Advisor

JPMorgan Chase & Co.; Foley (AL); On-site; USD 70,000 - 100,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan life cycle within Chase Home Lending.

You will advise on mortgage products, ensure regulatory compliance, and collaborate with branch teams to drive originations and excellent customer experiences. The role requires strong knowledge of real estate markets, FHA/VA/FNMA/FHLMC guidelines, and proven sales experience in retail banking.

Qualifications

• Bachelor's degree or equivalent work experience in sales and/or real estate.
• 3+ years of mortgage lending and proven sales experience in retail banking.
• Knowledge of local real estate market.
• Excellent written and oral communication skills.
• Knowledge of FHA, VA, FNMA, and FHLMC guidelines.

Responsibilities

• Coaches and mentors the branch team by providing training on products and services.
• Works together with bankers, meets with their customers and introduces new clients to bankers for additional products and services.
• Collaborates with your team to create an outstanding customer experience by utilizing centrally managed direct mail, media advertisements, cross-sell efforts, relocation programs, statement programs, Chase.com, electronic newsletters, outbound lead sourcing, and other marketing efforts.
• Develops a strong partnership with the assigned retail branches to promote mortgage loan originations (in footprint territories), and functions well within formal and dotted-line reporting relationships.
• Builds role as the internal and external mortgage expert and maintains good relationships with customers.
• Exhibits consultative skills to provide recommendations based on financial analysis and expertise, product knowledge, and knowledge of the customer's financial needs, goals, and circumstances.

Skills

Bachelor's degree

Mortgage lending

Real estate market knowledge

Communication skills

FHA/VA/GSE guidelines

Education

Bachelor's degree or equivalent

Tools

Windows PC skills

Job description

JPMorgan Chase & Co. is seeking a Senior Home Lending Advisor to serve as the primary contact for customers throughout the loan life cycle within Chase Home Lending.

You will advise on mortgage products, ensure regulatory compliance, and collaborate with branch teams to drive originations and excellent customer experiences. The role requires strong knowledge of real estate markets, FHA/VA/FNMA/FHLMC guidelines, and proven sales experience in retail banking.