Senior Modern Workplace Engineer II - AI & M365 Lead

HEARTLAND BUSINESS SYSTEMS LLC; West Des Moines (IA); In loco; USD 120.000 - 170.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive compensation package

Growth opportunities

Work-life balance

Personal development

Recognition and awards

Descrizione del lavoro

Heartland Business Systems is seeking a Senior Modern Work Engineer II to join the Modern Work / Data & AI practice. You will be a key technical contributor in Microsoft AI and Microsoft 365 projects, focusing on backend development, custom development, database, Power Platform, and SharePoint.

You will lead presales activities, engage with clients to understand needs, and mentor junior teammates while delivering Microsoft-based solutions that simplify business processes.

Competenze

• 5+ years’ Business Consulting experience.
• 10+ years’ experience analyzing and building existing collaboration systems.
• 10+ years’ experience scoping M365 implementation projects, partnering with Engineering and Cloud Architecture teams to ensure all key components are identified and dimensioned.
• 10+ years’ experience working in SharePoint on prem environments, including SharePoint 2013, 2016, and 2019.
• Active technical certifications in Microsoft Modern Workplace.

Mansioni

• Charge hour expectation of 1,450 hours annually; balanced between billable and presales efforts.
• Provide 2-4 hours/week of support for project and escalated incident management tickets for current customers with focus on customer satisfaction and quality.
• Lead pre-sales activities including meeting prospective clients and using your expertise to highlight how Microsoft technologies can solve everyday problems; follow-on presales activities will include solution design, proposal writing, and project estimating.
• Engage with clients to understand their business needs and challenges and propose Microsoft 365 Modern Work solutions that align with their goals and vision.
• Dedicate time to researching, evaluating, and integrating new technologies related to Microsoft applications (SharePoint, M365 Copilot, and the broader suite of Microsoft productivity applications)
• Lead cross-functional teams through complex business problems to successful delivery of a technology solution that will solve the challenge.
• Comprehend and contribute to complex business processes through business acumen and technical aptitude.
• Lead mentoring activities for junior Modern Work and AI teammates, investing in key M365 best practice education, building a deep level of expertise in new talent.
• Work with business leaders outside of IT to develop solutions.
• Communicate key messages at both Executive and technical leadership levels.
• Be a thought leader on the team in designing, coding, unit testing software.
• Cultivate effective communication with others throughout all levels of the organization.
• Lead development activities using cutting edge technologies to match the fit for our customer from a time, budget, and technical needs.
• Estimate development effort required to deliver small and large projects.
• Be a thought leader on the team in designing, configuring, unit testing software.
• Lead development activities using cutting edge technologies to match the fit for our customer from a time, budget, and technical needs.
• Delight clients by delivering Microsoft-based solutions that simplify their business processes.
• Build lasting customer relationships based on exceptional customer service and support, best in class solution quality, and open and honest communication.
• Share, build, and follow team quality processes in projects and support activities.
• Embrace new challenges in similar or parallel workstreams as needed.
• Swarm to the work in any other area in need of your expertise, opinion, and engagement – Microsoft is moving fast, and you will be a key to helping our team keeping up with the latest features and recommendations.

Conoscenze

Business Consulting

Collaboration systems analysis

M365 implementation scoping

SharePoint on-premises

Microsoft Modern Workplace certs

Descrizione del lavoro

Heartland Business Systems is seeking a Senior Modern Work Engineer II to join the Modern Work / Data & AI practice. You will be a key technical contributor in Microsoft AI and Microsoft 365 projects, focusing on backend development, custom development, database, Power Platform, and SharePoint.

You will lead presales activities, engage with clients to understand needs, and mentor junior teammates while delivering Microsoft-based solutions that simplify business processes.