Senior Mixed Methods UX Researcher: Insight-Driven Design
Leadout Capital
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Job summary
Salesforce is seeking a Mixed Methods Researcher for the UXCD Insights team within Digital Success. You will design and execute end-to-end research that blends qualitative depth with quantitative rigor, partnering with designers, PMs, and engineers to ensure digital customer experiences are grounded in strong evidence and accessible.
Responsibilities include leading cross-market competitive research, running studies, and delivering executive-ready summaries and dashboards to inform product
Qualifications
- 5-8 years of hands-on experience planning, conducting, and analyzing user research using mixed-methods.
Responsibilities
- Lead mixed-methods research studies blending qualitative depth with quantitative metrics.
- Collaborate with UI/UX designers, PMs, and engineers to root digital experiences in user evidence.
- Own UX Scorecard and evolve reporting from a tactical dashboard to strategic driver of product quality.
- Synthesize complex datasets into actionable insights influencing roadmaps and content strategy.
- Partner across teams to validate concepts, iterate on designs, and verify post-launch impact.
- Support governance around research operations, ethics, and data privacy.
Skills
Tools
Job description
Salesforce is seeking a Mixed Methods Researcher for the UXCD Insights team within Digital Success. You will design and execute end-to-end research that blends qualitative depth with quantitative rigor, partnering with designers, PMs, and engineers to ensure digital customer experiences are grounded in strong evidence and accessible.
Responsibilities include leading cross-market competitive research, running studies, and delivering executive-ready summaries and dashboards to inform product
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