Senior Mid-Market AI Inside Sales Exec

ServiceNow; Orlando (FL); Hybrid; USD 60,000 - 100,000; Full time

Job summary

ServiceNow is seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team. The Sr. Inside Sales Representative will prospect new accounts, expand usage within existing customers, and ensure they receive value from the NOW Platform.

The role requires a proven track record in new business pipeline generation, preferably over the telephone in an Enterprise capacity. You will collaborate with Sales Specialists, Solution Consultants, Renewal Sales and other teams to

Qualifications

• Experience in telesales, lead follow-up, cold calling or new business sales capacity.
• 1-3+ years of full sales cycle experience in software or solution sales.
• Experience selling enterprise-class solutions via telephone and video conferencing.
• Strong understanding of the sales process and handling complex sales cycles.
• Knowledge of sales automation, ERP or IT infrastructure management tools is a plus.
• Excellent listening, verbal and written communication skills.

Responsibilities

• Meet or exceed monthly, quarterly and annual sales objectives.
• Manage opportunities and relationships over the phone with key contacts in small, mid-market and commercial accounts.
• Understand business drivers and map ServiceNow solutions to customer needs.
• Develop new opportunities through strategic prospecting in key verticals.
• Follow the Value Selling process to win new business and renewals.
• Coordinate with Solution Consultants, Customer Service, Partners and extended teams.
• Provide accurate forecasting and territory/account plans to management.
• Maintain KPI metrics including pipeline, meetings, ACV bookings and renewal rates.
• Mentor teammates and contribute to collaborative projects.

Skills

Telesales

Lead follow-up

Cold calling

Enterprise sales

Video conferencing

CRM automation

Tools

Salesforce

ERP/IT infra tools

Job description

ServiceNow is seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team. The Sr. Inside Sales Representative will prospect new accounts, expand usage within existing customers, and ensure they receive value from the NOW Platform.

The role requires a proven track record in new business pipeline generation, preferably over the telephone in an Enterprise capacity. You will collaborate with Sales Specialists, Solution Consultants, Renewal Sales and other teams to