Senior Inside Enterprise AE - Mid‑Market AI Growth

ServiceNow; United States; Hybrid; USD 50,000 - 90,000; Full time

Job summary

ServiceNow is seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team in the United States. The Sr.

Inside Sales Representative will prospect into new accounts, expand usage within existing customers, and ensure customers gain value from the NOW Platform through a full sales cycle. The role focuses on developing a strong pipeline, collaborating with Sales Specialists, Solution Consultants, Renewal Sales, and partners to exceed quotas.

Qualifications

• Experience in telesales or new business generation, preferably in software or enterprise solutions.
• Ability to navigate long sales cycles and govern complex deals with multiple stakeholders.
• Strong presentation, listening, and written communication skills.
• Familiarity with CRM systems and video conferencing tools.

Responsibilities

• Meet or exceed Monthly, Quarterly and Annual sales objectives.
• Manage sales opportunities and relationships over the phone with key contacts in target accounts.
• Understand business drivers, challenges, and how ServiceNow solutions map to them.
• Develop new opportunities through strategic prospecting in key verticals.
• Follow the Value Selling process to win new business and renewals.
• Collaborate with Solution Consultants, Renewal Sales, partners and other teams.
• Provide timely forecasting and territory planning to management.
• Maintain KPI metrics such as pipeline, meetings, and renewal rates.
• Mentor teammates and participate in collaborative projects.

Skills

Telesales

Lead follow-up

New business sales

Enterprise sales

CRM tools

Presentation skills

Communication

AI in workflows

Tools

Salesforce

Video conferencing tools

Job description

ServiceNow is seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team in the United States. The Sr.

Inside Sales Representative will prospect into new accounts, expand usage within existing customers, and ensure customers gain value from the NOW Platform through a full sales cycle. The role focuses on developing a strong pipeline, collaborating with Sales Specialists, Solution Consultants, Renewal Sales, and partners to exceed quotas.