Senior Microsoft 365 Platform Engineer – Remote

Echo Global Logistics, Inc; Chicago (IL); Remote; USD 112,000 - 164,000; Full time

Job summary

Echo Global Logistics, Inc. seeks a Senior Business Applications Administrator to own the engineering and administration of the Microsoft 365 platform for ~4,600 users, including Exchange Online, Teams, SharePoint Online, and OneDrive.

This is a hands-on role focused on reliability, security and efficient operations across the tenant. You will lead projects, manage integrations, and partner with Security/GRC; strong scripting and ITIL experience are required.

Qualifications

• 7+ years of IT engineering experience, including 5+ years administering Microsoft 365 in a large enterprise.
• Deep Exchange Online expertise: mail flow, connectors, SMTP, SPF, DKIM, DMARC.
• Advanced Teams, SharePoint Online and OneDrive administration with external sharing.
• Entra ID from a platform view: app registrations, Graph permissions, conditional access.
• Production PowerShell and Microsoft Graph scripting.
• Experience with ITIL processes in ServiceNow and on-call support.
• Strong communication and documentation skills; able to explain technical topics clearly.
• Preferred: Microsoft 365 certifications.
• Tenant-to-tenant migration experience.
• Defender for Office 365 and Microsoft Purview experience.
• Copilot and Power Platform administration.

Responsibilities

• Own the engineering and administration of Exchange Online, Teams, SharePoint Online, OneDrive and Viva Engage.
• Serve as Tier 3 escalation for Microsoft 365 and participate in the 24x7 on-call rotation for Email and Teams.
• Set and maintain configuration standards and documentation across the tenant.
• Build and maintain integrations between Microsoft 365 and other tools: app registrations, Graph permissions, certificates and secrets.
• Automate administration and reporting with PowerShell and Microsoft Graph.
• Lead Microsoft 365 projects, including tenant migrations and consolidations from acquisitions, and new feature rollouts.
• Track the Microsoft roadmap and Message Center, assess the impact of changes, and plan rollouts.
• Partner with Security and GRC to implement security and compliance controls in the platform with minimal user impact.
• Support Microsoft 365 Copilot and Power Platform at the platform level: settings, licensing, readiness and escalations.
• Serve as the go-to Microsoft 365 expert for IT and the business, mentor operations engineers, and enable the Service Desk with clear documentation.
• Work changes, incidents and requests through ITIL processes in ServiceNow.

Skills

Microsoft 365 administration

PowerShell scripting

Microsoft Graph

ITIL processes

Security & GRC coordination

Tools

ServiceNow

PowerShell

Microsoft Graph

Microsoft Entra ID

Job description

Echo Global Logistics, Inc. seeks a Senior Business Applications Administrator to own the engineering and administration of the Microsoft 365 platform for ~4,600 users, including Exchange Online, Teams, SharePoint Online, and OneDrive.

This is a hands-on role focused on reliability, security and efficient operations across the tenant. You will lead projects, manage integrations, and partner with Security/GRC; strong scripting and ITIL experience are required.