Remote Senior Microsoft 365 Platform Engineer

Echo Global Logistics

United States

Remote

USD 112,000 - 164,000

Full time

3 days ago

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Job summary

Echo Global Logistics seeks a Senior Business Applications Administrator to lead the Microsoft 365 platform across Exchange Online, Teams, SharePoint Online, and OneDrive for ~4,600 users. You will own design, configuration, on-call escalation, and platform projects, partnering with Product, Ops, Security, and GRC to maintain reliability and security.

Responsibilities include migrations, feature rollouts, governance, and integration work with Graph, PowerShell, and Copilot.

Qualifications

7+ years IT engineering experience, incl. 5+ years Microsoft 365 admin in large org.
Deep Exchange Online knowledge: mail flow, SMTP, SPF, DKIM, DMARC.
Advanced admin of Teams, SharePoint Online, OneDrive with external sharing.
Experience with ITIL and ServiceNow on-call support; strong docs.
Effective communicator who explains technical topics clearly.

Responsibilities

Own engineering/administration of Exchange Online, Teams, SharePoint Online, OneDrive and Viva Engage.
Serve as Tier 3 escalation for Microsoft 365; participate in 24x7 on-call rotation.
Set and maintain configuration standards and tenant-wide documentation.
Build/maintain integrations between Microsoft 365 and other tools using Graph and app registrations.
Automate admin tasks and reporting with PowerShell and Graph.
Lead Microsoft 365 projects: tenant migrations and feature rollouts.
Track roadmap, assess changes, plan rollouts with Security/GRC inputs.
Collaborate with Security and GRC to implement security/compliance controls.
Support Copilot and Power Platform at platform level; manage licensing/readiness.
Be the go-to Microsoft 365 expert for IT/business; mentor others; enable Service Desk.
Handle changes, incidents, requests through ITIL processes in ServiceNow.