Senior Member Service Specialist: Financial Guidance

Golden 1 Credit Union; Turlock (CA); Vor Ort; USD 43.000 - 53.000; Vollzeit

Zusammenfassung

Golden 1 Credit Union is seeking a Member Service Specialist III at the Turlock Branch to process transactions, provide member services, and promote Golden 1 products. You will handle deposits, loans, and everyday banking duties with attention to security and accuracy.

The role emphasizes member relations, product knowledge, and compliance, with opportunities for leadership and career growth within the branch network.

Qualifikationen

• HS Diploma or GED required.
• 2+ years of prior experience in a banker role at another financial institution or customer relationship building role preferred.
• 1+ year as a Member Service Specialist II or teller role at Golden 1 or another financial institution preferred.

Aufgaben

• Processes and audits financial transactions including deposits, withdrawals, transfers, payments and general ledger entries while maintaining a cash drawer.
• Provides Golden 1 services to member, including but not limited to cashier’s checks, money orders, savings bonds, wire transfers and transactions, additional sub-shares, and debit card issuance.
• Assesses members needs while processing transactions.
• Identifies opportunities to help members relative to Golden 1 product or service offerings and documents in EnAct system.
• Identifies and report fraudulent activity to management and Financial Investigations dept., in accordance with current procedures to prevent potential loss to the credit union.
• May be required to take the lead for open and closing responsibilities in the absence of MSS IV and above.
• Maintains confidentiality of all member and credit union information.

Kenntnisse

GED/HS Diploma

Banking experience

Customer service

Ausbildung

HS Diploma or GED

Jobbeschreibung

Golden 1 Credit Union is seeking a Member Service Specialist III at the Turlock Branch to process transactions, provide member services, and promote Golden 1 products. You will handle deposits, loans, and everyday banking duties with attention to security and accuracy.

The role emphasizes member relations, product knowledge, and compliance, with opportunities for leadership and career growth within the branch network.