Senior Medical Support Supervisor

US-Department-of-Veterans-Affair; Fort Wayne (IN); On-site; USD 52,000 - 70,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking a Supervisory Medical Support Assistant to lead the Medical Administration Service at VA Northern Indiana Health Care System, serving Marion, Fort Wayne, and five CBOCs within VISN 10.

You will supervise MSAs, manage staff performance, and drive process improvements in patient support workflows. You may take on Acting Service Chief duties and coordinate clinic operations, call center activities, and specialized care teams while ensuring

Qualifications

• Experience supervising or training MSAs or administrative staff.
• Proven ability to manage workload distribution and staff performance.
• Strong understanding of clinic operations and patient support workflows.

Responsibilities

• Supervise Medical Support Assistants and provide training.
• Coordinate scheduling, leave, and timekeeping for staff.
• Serve as primary contact for clinics, inpatient ward administration, and call center.

Skills

Supervisory experience

Team leadership

Clerical/administrative duties

Education

High school diploma or GED

Job description

The U.S. Department of Veterans Affairs is seeking a Supervisory Medical Support Assistant to lead the Medical Administration Service at VA Northern Indiana Health Care System, serving Marion, Fort Wayne, and five CBOCs within VISN 10.

You will supervise MSAs, manage staff performance, and drive process improvements in patient support workflows. You may take on Acting Service Chief duties and coordinate clinic operations, call center activities, and specialized care teams while ensuring