Lead Medical Support Assistant - Healthcare Operations

US-Department-of-Veterans-Affair; Marion (IL); In loco; USD 60.000 - 70.000; Tempo pieno

Descrizione del lavoro

The Marion, IL VA Medical Center is seeking a Supervisory Medical Support Assistant (GS-8) in the Nursing Operations Department. The role requires leadership of patient support staff, administrative oversight, and collaboration to maintain quality care.

Basic qualifications include a high school diploma or equivalent, English proficiency, and at least one year of GS-7 level experience. Preference given to supervisory and clinical administrative experience.

Competenze

• High school diploma or equivalent is required.
• One year of experience equivalent to GS-7 level is required for GS-8.
• Demonstrated ability to supervise patient support staff and perform administrative duties.

Mansioni

• Supervise at least one subordinate MSA supervisor or team leader in a patient support setting, including assigning work and conducting evaluations.
• Provide briefings, orientations, and staff development in a patient support setting.
• Collaborate with internal/external customers to ensure continuity of care and compliance with policies.

Conoscenze

Staff supervision

Administrative duties

Customer service

Staff training

Budget forecasting

Formazione

High school diploma or equivalent

Descrizione del lavoro

The Marion, IL VA Medical Center is seeking a Supervisory Medical Support Assistant (GS-8) in the Nursing Operations Department. The role requires leadership of patient support staff, administrative oversight, and collaboration to maintain quality care.

Basic qualifications include a high school diploma or equivalent, English proficiency, and at least one year of GS-7 level experience. Preference given to supervisory and clinical administrative experience.