Advanced Medical Support Specialist for Integrated Care

U.S. Department of Veterans Affairs; Morristown (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Level Medical Support Assistant (MSA) to support a robust interdisciplinary care approach in the clinic. The role involves intake, indexing of health and administrative information, and coordinating with VA and non-VA providers to ensure timely patient access to care.

Qualifying applicants must meet basic requirements including U.S. citizenship, a high school diploma or GED, and English proficiency.

Qualifications

• Requires high school diploma or GED.
• No prior experience required; entry level.
• Proficiency in English (spoken and written).

Responsibilities

• Receive, intake, and index health and administrative information.
• Answer phones, greet patients, and relay messages to staff.
• Schedule appointments within scheduling guidelines.
• Interpret and verify provider orders for scheduling and care delivery.
• Collaborate with a wide range of medical clinicians to support patient care.

Skills

Collaboration with clinicians across多

Prioritization and organization

Communication skills

Interdisciplinary care knowledge

Medical terminology

Education

High school diploma / GED

Job description

U.S. Department of Veterans Affairs is seeking an Advanced Level Medical Support Assistant (MSA) to support a robust interdisciplinary care approach in the clinic. The role involves intake, indexing of health and administrative information, and coordinating with VA and non-VA providers to ensure timely patient access to care.

Qualifying applicants must meet basic requirements including U.S. citizenship, a high school diploma or GED, and English proficiency.