Advanced Medical Support Assistant: Access & Care

US-Department-of-Veterans-Affair; Memphis (TN); On-site; USD 42,000 - 60,000; Full time

Job summary

US Department of Veterans Affairs in Memphis, TN is seeking an Advanced Medical Support Assistant to deliver specialized administrative patient support within an interdisciplinary care model. The role emphasizes access to care across clinics and community resources, with complex administrative judgment and coordination of patient flow.

The position requires strong documentation of duties, excellent communication, the ability to prioritize in a dynamic clinical environment, and adherence to

Qualifications

• Advanced knowledge of access to care processes and patient flow.
• Understanding of interdisciplinary care delivery and care in the community.
• Ability to document and communicate clinical information accurately.

Responsibilities

• Provide specialized administrative patient support in an interdisciplinary model.
• Coordinate across clinics and community resources for access to care.
• Manage and document patient flow and related administrative tasks.
• Collaborate with clinicians and staff to support scheduling and transfers.

Skills

Scheduling

Interdisciplinary collaboration

Medical terminology

Communication skills

Prioritization

Education

High school diploma or equivalent

Job description

US Department of Veterans Affairs in Memphis, TN is seeking an Advanced Medical Support Assistant to deliver specialized administrative patient support within an interdisciplinary care model. The role emphasizes access to care across clinics and community resources, with complex administrative judgment and coordination of patient flow.

The position requires strong documentation of duties, excellent communication, the ability to prioritize in a dynamic clinical environment, and adherence to