Senior Medical Support Assistant – Health Admin Lead

Veterans Health Administration; Ventura (CA); Sur place; USD 69 000 - 90 000; Plein temps

Résumé du poste

The Veterans Health Administration's Greater Los Angeles Health Care System in Ventura, CA is seeking a Supervisory Medical Support Assistant (Business Office) to manage and supervise an MSA team within the Health Administration service at the Ventura Office.

The role includes directing workloads, evaluating performance, ensuring accurate data collection and scheduling using the Vista Scheduling Package, and maintaining patient service quality in a fast-paced VA environment.

Qualifications

• High school education or equivalent required.
• Experience in customer service and supervision preferred.
• Ability to evaluate performance and manage staff.

Responsabilités

• Plan and direct programs with supervisory responsibility for subordinate staff.
• Assign, review, and evaluate work; set goals and plan workload.
• Ensure data collection, validation, and timely reporting to management.
• Maintain staffing and scheduling workflows using Vista Scheduling Package.
• Provide guidance on policy compliance and performance appraisals.

Connaissances

Supervisory leadership

Customer service

Data collection & reporting

Scheduling systems

Formation

High school diploma or equivalent

Outils

Vista Scheduling Package

Description du poste

The Veterans Health Administration's Greater Los Angeles Health Care System in Ventura, CA is seeking a Supervisory Medical Support Assistant (Business Office) to manage and supervise an MSA team within the Health Administration service at the Ventura Office.

The role includes directing workloads, evaluating performance, ensuring accurate data collection and scheduling using the Vista Scheduling Package, and maintaining patient service quality in a fast-paced VA environment.