Senior Medical Support and Clinic Operations Lead

Veterans Health Administration; Columbia (SC); On-site; USD 55,000 - 70,000; Full time

Job summary

The Veterans Health Administration at Columbia VA Healthcare System is seeking a Lead Medical Support Assistant to provide administrative support for clinical services across Primary Care and Specialty Clinics in Columbia, Sumter, Orangeburg, Spartanburg, Rock Hill, Anderson, and Florence County.

You will coordinate clinic workflows, monitor appointments, and ensure patient information flows smoothly within the team.

Qualifications

• Six months of clerical/office work or equivalent education demonstrates the ability to perform duties.
• Experience or education that supports process management and patient coordination.
• Familiarity with privacy rules and VA policies preferred.

Responsibilities

• Coordinate clinic utilization and follow-up tracking with care teams.
• Monitor pre-appointment requirements and ensure readiness for visits.
• Communicate with patients and interdisciplinary staff to support care continuity.

Skills

Medical terminology

Clinical workflow

Organizational skills

Interdisciplinary coordination

Staff development

Communication

Education

Six months clerical experience

One year above high school

Tools

Vista

CPRS

Job description

The Veterans Health Administration at Columbia VA Healthcare System is seeking a Lead Medical Support Assistant to provide administrative support for clinical services across Primary Care and Specialty Clinics in Columbia, Sumter, Orangeburg, Spartanburg, Rock Hill, Anderson, and Florence County.

You will coordinate clinic workflows, monitor appointments, and ensure patient information flows smoothly within the team.