Senior Medical Scheduling Coordinator

Mount Sinai Morningside; New York (NY); On-site; USD 26,000 - 39,000; Full time

Job summary

Mount Sinai Health System is seeking a Scheduling Coordinator II to manage patient appointments, consults, and follow-ups while mentoring junior staff. You may also assist in overseeing front desk and office activity in the absence of the Supervisor.

The role emphasizes accurate data collection, insurance verification, and coordinating with clinicians to ensure timely access to care. Join a large, respected health system with a commitment to excellence.

Qualifications

• High School diploma/GED is required.
• 3 years secretarial/clerical experience, preferably with some related experience in a medical practice environment.

Responsibilities

• Schedules patient FPA appointments and updates practice management system.
• Collects patient demographics and insurance information and enters into the system.
• Verifies patient insurance coverage prior to appointment and advises on referrals or authorizations needed.
• Schedules patients for tests or consults as needed.
• Initiates reminder calls for upcoming appointments.
• Trains and mentors less experienced staff and discusses issues with Supervisor.
• Acts as liaison between Scheduling Coordinator staff and Administrative Assistants to address patient concerns.
• Participates in customer service initiatives and appointment reporting.
• Supports performance appraisal processes with the Supervisor.
• Performs other related duties as assigned.

Skills

Scheduling

Customer service

Education

High School diploma/GED

Job description

Mount Sinai Health System is seeking a Scheduling Coordinator II to manage patient appointments, consults, and follow-ups while mentoring junior staff. You may also assist in overseeing front desk and office activity in the absence of the Supervisor.

The role emphasizes accurate data collection, insurance verification, and coordinating with clinicians to ensure timely access to care. Join a large, respected health system with a commitment to excellence.