Healthcare Scheduling Specialist I

Mount Sinai; New York (NY); Hybrid; USD 36,000 - 54,000; Full time

Job summary

Mount Sinai is seeking a Scheduling Coordinator I to manage appointment scheduling, patient data collection, and insurance verification in a clinical setting. You will handle patient communications, update the practice management system, and support coordination of tests or consults as needed.

The role emphasizes accuracy, customer service, and timely information flow between patients and healthcare providers.

Qualifications

• High School diploma or GED required.
• At least 1 year of secretarial/clerical experience in a medical practice preferred.

Responsibilities

• Schedules patient FPA appointments and updates practice management system.
• Collects patient demographics and insurance information and enters into practice management system.
• Verifies patient insurance coverage prior to appointment and informs patient of needed referrals or authorizations.
• May schedule patient appointments for tests or consults.
• May initiate reminder calls for next day's appointments.
• May act as liaison with Administrative Assistant staff to address patient concerns or other issues.
• Performs other related duties.

Skills

Secretarial/clerical experience

Education

High School diploma or GED

Job description

Mount Sinai is seeking a Scheduling Coordinator I to manage appointment scheduling, patient data collection, and insurance verification in a clinical setting. You will handle patient communications, update the practice management system, and support coordination of tests or consults as needed.

The role emphasizes accuracy, customer service, and timely information flow between patients and healthcare providers.