Lead Pediatric Scheduling Coordinator

Mount Sinai Morningside; New York (NY); On-site; USD 26,000 - 39,000; Full time

Job summary

Mount Sinai Morningside seeks a Scheduling Coordinator II in New York to lead appointment scheduling, consults, and follow-ups, mentoring staff and overseeing front desk activities in the absence of supervision.

You will schedule patient appointments, collect demographics and insurance, verify coverage, and coordinate tests or referrals as needed, contributing to patient satisfaction within the Mount Sinai Health System.

Qualifications

• High School diploma or GED required.
• 3 years of secretarial/clerical experience, preferably in a medical setting.

Responsibilities

• Schedules patient FPA appointments and updates practice management system.
• Collects patient demographics and insurance information and enters into practice management system.
• Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed.
• May schedule patients appointments for tests or consults.
• May initiate reminder calls for next days appointments.
• Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor.
• May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns.
• Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting.
• May participate and offer input into the Performance Appraisal process with the Supervisor.
• Performs other related duties.

Skills

Scheduling coordination

Mentoring staff

Front desk oversight

Education

High School diploma/GED

Job description

Mount Sinai Morningside seeks a Scheduling Coordinator II in New York to lead appointment scheduling, consults, and follow-ups, mentoring staff and overseeing front desk activities in the absence of supervision.

You will schedule patient appointments, collect demographics and insurance, verify coverage, and coordinate tests or referrals as needed, contributing to patient satisfaction within the Mount Sinai Health System.