Lead Scheduling Coordinator

Mount Sinai Morningside; New York (NY); On-site; USD 26,000 - 39,000; Full time

Job summary

Mount Sinai Health System is seeking a Scheduling Coordinator II in New York to manage patient appointments, collect demographics and verify insurance, while mentoring junior staff and assisting in front desk oversight. You will coordinate tests and consults as needed and support reporting and service initiatives.

This senior role requires strong organizational and communication skills, several years of clerical experience in a medical setting, and the ability to work with the supervision team

Qualifications

• High School diploma/GED
• 3 years secretarial/clerical experience, preferably with some directly related experience, in a medical practice environment

Responsibilities

• Schedules patient FPA appointments and updates practice management system.
• Collects patient demographics and insurance information and enters into practice management system.
• Verifies patient insurance coverage prior to appointment and advises patient of any insurance referrals or authorizations needed.
• May schedule patients appointments for tests or consults.
• May initiate reminder calls for next days appointments.
• Trains and mentors less experienced Scheduling Coordinator and administrative staff, and discusses issues of concern with Supervisor.
• May perform duty as liaison between Scheduling Coordinator staff and Administrative Assistants in addressing patient concerns.
• Participates in customer service initiatives, patient satisfaction surveys, ACD and appointment reporting.
• May participate and offer input into the Performance Appraisal process with the Supervisor.
• Performs other related duties.

Education

High School diploma/GED

Job description

Mount Sinai Health System is seeking a Scheduling Coordinator II in New York to manage patient appointments, collect demographics and verify insurance, while mentoring junior staff and assisting in front desk oversight. You will coordinate tests and consults as needed and support reporting and service initiatives.

This senior role requires strong organizational and communication skills, several years of clerical experience in a medical setting, and the ability to work with the supervision team