Senior Medical Receptionist: White-Glove Patient Care

Treatment Centers Hold Co, LLC; Morristown (TN); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

401(k) plan with matching

Annual Continuing Education Allowance

Life Insurance

Short/Long-Term Disability

Paid maternity/paternity leave

Mental Health day and CalmSubscription

Mileage reimbursement

Job summary

Crossroads Treatment Centers in Morristown, TN is seeking a Medical Receptionist to deliver excellent customer service, check in patients, collect payments, and support daily operations.

The role involves guiding new patients through intake, coordinating with clinical staff, maintaining records, and handling clerical tasks while upholding a welcoming, professional environment for all patients.

Qualifications

• High School Diploma or GED required.
• Customer Service experience in a fast-paced environment preferred.
• Experience in healthcare, addiction medicine, or office administration preferred.
• Lived addiction experience is a plus.

Responsibilities

• Maintain a friendly, professional attitude towards patients and offer a white glove experience.
• Guide new patients through the intake process.
• Collect urine and saliva samples for patient drug screens as needed.
• Maintain daily financial records and reports.
• Coordinate with medical and clinical staff to schedule intakes.
• Provide clerical and logistical support.
• Oversee patient accounts and financial responsibilities.

Skills

Customer Service

Lived addiction experience

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers in Morristown, TN is seeking a Medical Receptionist to deliver excellent customer service, check in patients, collect payments, and support daily operations.

The role involves guiding new patients through intake, coordinating with clinical staff, maintaining records, and handling clerical tasks while upholding a welcoming, professional environment for all patients.