Medical Receptionist - White-Glove Patient Intake & Front Desk

Crossroads; Harriman (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K match

Life Insurance

Disability insurance

Maternity/Paternity leave

Mileage reimbursement

Mental health day

Annual Continuing Education Allowance

Job summary

Crossroads is hiring a Medical Receptionist to provide warm, efficient service at our Harriman clinics. You will check in patients, handle payments, and support daily operations while guiding new patients through the intake process.

Responsibilities include collecting samples for drug screens, maintaining financial records, and coordinating with clinical staff. Relevant healthcare or addiction medicine experience is preferred.

Qualifications

• At minimum, High School Diploma or GED required.
• Customer Service experience in a fast paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

Responsibilities

• Providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
• Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
• Provide an exceptional experience by guiding new patients through their intake process.
• Collect urine and saliva samples for patient drug screens as needed
• Maintains daily financial records and reports
• Coordinates with medical and clinical staff to coordinate intakes
• Provides clerical and logistical support
• Oversees patient accounts and financial responsibilities

Skills

Customer service

Healthcare experience

Addiction medicine experience

Office administration

Education

High School Diploma or GED

Job description

Crossroads is hiring a Medical Receptionist to provide warm, efficient service at our Harriman clinics. You will check in patients, handle payments, and support daily operations while guiding new patients through the intake process.

Responsibilities include collecting samples for drug screens, maintaining financial records, and coordinating with clinical staff. Relevant healthcare or addiction medicine experience is preferred.