Front Desk Medical Receptionist - Patient Intake & Support

Crossroads Treatment Centers; Newport (TN); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid time off (PTO)

401K with match

Continuing Education Allowance

Life Insurance

Short/Long Term Disability

Paid maternity/paternity leave

Mental Health day

Calm subscription

Job summary

Crossroads Treatment Centers in Newport, TN is hiring a Medical Receptionist to provide patient-centered check-in, payment processing, and intake coordination. You will greet patients, guide them through the intake process, and collaborate with clinicians to ensure smooth daily operations.

Applicants should have a High School Diploma or GED and prior healthcare customer service. Lived addiction experience is a plus, reflecting our commitment to compassionate MAT services in a busy clinic.

Qualifications

• High school diploma or GED required.
• Customer service experience in a healthcare setting preferred.
• Lived addiction experience is a plus.

Responsibilities

• Check in patients and receive payments.
• Provide a friendly, professional experience for patients and guide new arrivals through intake.
• Coordinate with medical staff to support patient intakes.
• Maintain daily financial records and patient accounts.

Skills

Customer service

Lived addiction experience

Education

High School Diploma or GED

Job description

Crossroads Treatment Centers in Newport, TN is hiring a Medical Receptionist to provide patient-centered check-in, payment processing, and intake coordination. You will greet patients, guide them through the intake process, and collaborate with clinicians to ensure smooth daily operations.

Applicants should have a High School Diploma or GED and prior healthcare customer service. Lived addiction experience is a plus, reflecting our commitment to compassionate MAT services in a busy clinic.