Patient Care Receptionist - Join Addiction Care Team

Crossroads Treatment Centers; Knoxville (TN); Hybrid; USD 28.000 - 40.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

PTO

401K

CE Allowance

Life Insurance

Short/Long Term Disability

Paid maternity/paternity leave

Mental Health day

Calm subscription

Zusammenfassung

Crossroads Treatment Centers in Knoxville, TN is seeking a Medical Receptionist to provide outstanding front desk service, check in patients, collect payments, and support clinic operations.

You will maintain a friendly, professional attitude, guide new patients through intake, coordinate with medical staff, and help manage patient accounts and records. The role is Monday–Friday, 8:00am–5:00pm, with training provided; a High School diploma and customer service experience are preferred.

Qualifikationen

• At minimum, High School Diploma or GED required.
• Customer Service experience in a fast paced environment preferred.
• Experience in healthcare, addiction medicine, office administration preferred.
• Lived Addiction experience is a plus.

Aufgaben

• Provide excellent customer service checking in patients, receiving payments, and assisting in daily operations.
• Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
• Provide an exceptional experience by guiding new patients through their intake process.
• Collect urine and saliva samples for patient drug screens as needed
• Maintains daily financial records and reports
• Coordinates with medical and clinical staff to coordinate intakes
• Provides clerical and logistical support
• Oversees patient accounts and financial responsibilities

Kenntnisse

Customer Service

Office Administration

Healthcare familiarity

Lived Addiction experience

Ausbildung

High School Diploma or GED

Jobbeschreibung

Crossroads Treatment Centers in Knoxville, TN is seeking a Medical Receptionist to provide outstanding front desk service, check in patients, collect payments, and support clinic operations.

You will maintain a friendly, professional attitude, guide new patients through intake, coordinate with medical staff, and help manage patient accounts and records. The role is Monday–Friday, 8:00am–5:00pm, with training provided; a High School diploma and customer service experience are preferred.