Senior Medical Office Scheduler

The Christ Hospital; Cincinnati (OH); On-site; USD 19,000 - 30,000; Full time

Job summary

The Christ Hospital in Cincinnati is seeking an organized Scheduling Coordinator to manage daily patient and physician scheduling and supporting the clinical team. The role requires handling referrals, pre-certifications, and coordinating meetings while maintaining accuracy across medical records and deposits.

Responsibilities include answering calls, processing documents, and training new schedulers, with emphasis on confidentiality and multi-tasking in a fast-paced environment.

Qualifications

• High School Diploma or equivalent required; Associate degree or Medical Secretary Certification preferred.
• 2 years medical office experience and 1-year prior scheduling experience required.
• Administrative or secretarial experience preferred.

Responsibilities

• Manages daily patient and physician scheduling using appropriate systems for ordering of labs, diagnostic test orders and scheduling.
• Provides clerical support to clinical team; obtains records, films, etc., in preparation of daily schedule; assignments may be confidential and require judgment.
• Answers telephone; makes daily patient, physician and other phone calls; transcribes, distributes and files correspondence; coordinates meeting plans and travel arrangements for physician; attends and takes minutes for meetings; opens and sorts mail; orders supplies as needed.
• Checks out patients, answers questions, schedules follow-up appointments or testing, collects co-pays.
• Verifies referrals and performs pre-certifications as appropriate; manages and updates volumes of patient care policies; assists with training of new schedulers.
• Maintains cash drawer, reconciles balances, prepares deposits by completing deposit slips, may take deposits to the bank, batches fee tickets, checks for accuracy and completion, completes batch header documentation, and submits batches to CBO daily.
• May act as Super User for Electronic Medical Record.
• All other duties as assigned.

Skills

Organization

Communication

Multitasking

Education

High School Diploma

Associates degree

Medical Secretary Certification

Tools

Copier

Fax machine

Telephone system

Postage equipment

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The Christ Hospital in Cincinnati is seeking an organized Scheduling Coordinator to manage daily patient and physician scheduling and supporting the clinical team. The role requires handling referrals, pre-certifications, and coordinating meetings while maintaining accuracy across medical records and deposits.

Responsibilities include answering calls, processing documents, and training new schedulers, with emphasis on confidentiality and multi-tasking in a fast-paced environment.