Senior Media Systems Engineer - On-Site AV & HCIS

University of Iowa; Iowa City (IA); Vor Ort; USD 80.000 - 105.000; Vollzeit

Zusammenfassung

University of Iowa seeks a Senior IT Support Consultant to coordinate Media Systems and HCIS infrastructure at UI Health Care. You will develop support procedures, oversee AV setups, document operations, and train staff. This on-site role requires strong stakeholder communication across departments and hands-on AV experience (Crestron, Extron, Q-SYS).

A bachelor’s degree and 3–5 years in tech support are required, with on-call rotation. Full-time, on-campus at the Medical Campus in Iowa City.

Qualifikationen

• Bachelor’s degree or equivalent combination of education and experience.
• 3-5 years experience in application and/or technology support.
• Experience with media control systems and AV equipment (Crestron, Extron, Q-SYS).
• Experience designing, coordinating and executing complex technology and construction-related projects.

Aufgaben

• Develop and maintain support procedures for all Media systems at UI Health Care.
• Perform, oversee, and assist with AV setups; document system functionality and impact on support.
• Provide high level support on hardware and software pertaining to Media systems.
• Coordinate and communicate media system downtimes.
• Create scopes-of-work and marked-up drawings for contractors.
• Train staff and develop technical documentation and knowledgebase.
• Manage projects and meet with stakeholders to gather requirements.

Kenntnisse

AV system support

Stakeholder communication

3-5 years experience

Troubleshooting hardware

Ausbildung

Bachelor’s degree in Education, MIS or CS

Tools

Crestron

Extron

Q-SYS

Visio

AutoCAD

Blue Beam

CATV/IPTV equipment

Jobbeschreibung

University of Iowa seeks a Senior IT Support Consultant to coordinate Media Systems and HCIS infrastructure at UI Health Care. You will develop support procedures, oversee AV setups, document operations, and train staff. This on-site role requires strong stakeholder communication across departments and hands-on AV experience (Crestron, Extron, Q-SYS).

A bachelor’s degree and 3–5 years in tech support are required, with on-call rotation. Full-time, on-campus at the Medical Campus in Iowa City.