Senior Media Partnerships Strategist

LiveRamp, Inc.; San Francisco (CA); Híbrido; USD 108.000 - 134.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

People

Fun

Work-Life harmony

Comprehensive Benefits Package

401K matching

Descripción de la vacante

LiveRamp is seeking a Sr. Customer Success Manager for Media Partnerships to serve as a strategic advisor for large media clients across TV, streaming, social, and programmatic ecosystems.

You will lead renewal discussions, drive product adoption, and identify upsell opportunities while collaborating with sales, product, and account leadership. The role blends relationship management with strategic guidance, demanding industry knowledge, data-driven insights, and executive communication.

Formación

• 5-7 years Enterprise B2B SaaS Customer Success Management or Account Management experience focusing on Media Buying/Selling, Data analytics and Measurement
• Knowledge of the media industry, with focus on ad sales, ad operations, media planning, buying, selling, and measurement
• Strong communication and executive stakeholder management skills

Responsabilidades

• Build and maintain strong customer relationships, including C-level contacts.
• Develop, implement, monitor, and optimize strategic success plans with clear objectives and KPIs.
• Drive adoption of LiveRamp solutions to maximize customer value.
• Identify and address issues to ensure customer satisfaction.
• Manage renewals and upsell/cross-sell opportunities.
• Educate customers on best practices, industry trends, and LiveRamp capabilities.
• Collaborate with cross-functional teams to execute client-specific solutions.

Conocimientos

Enterprise B2B SaaS

Media buying/selling

Data analytics

Measurement

Cloud

Collaboration

Identity

Renewal negotiations

Executive-level communication

Descripción del empleo

LiveRamp is seeking a Sr. Customer Success Manager for Media Partnerships to serve as a strategic advisor for large media clients across TV, streaming, social, and programmatic ecosystems.

You will lead renewal discussions, drive product adoption, and identify upsell opportunities while collaborating with sales, product, and account leadership. The role blends relationship management with strategic guidance, demanding industry knowledge, data-driven insights, and executive communication.