Senior Mass Spec Solutions Architect

Waters Corporation; New Castle (DE); On-site; USD 120,000 - 160,000; Full time

Job summary

Waters Corporation seeks a presales leader for Waters Connect to drive adoption of a scalable, secure analytics platform across US and Canada. This role partners with sales, product management, and marketing to demonstrate workflow benefits and secure new business in biopharma applications.

The candidate will articulate customer needs, influence product direction, train teams, and provide post-sales support, travel as required, and help build a regional business plan to grow MS-based solutions.

Qualifications

• Minimum of Bachelor’s Degree in scientific areas such as chemistry, biology, or biochemistry.
• 5+ years of mass spectrometry experience including related SW solutions.
• Experience with Waters Connect, Unify is a plus.
• Mass spectrometry field sales and/or marketing experience is a plus.
• Strong communication and presentation skills.

Responsibilities

• Meet or exceed sales targets for Waters Connect (standalone or as part of MS instruments).
• Collaborate with MS Specialists and Territory account managers to showcase benefits of Waters Connect to customers.
• Collaborate with Product Management to identify future upgrades needed and test them in the field.
• Maintain installed-base customer satisfaction by providing troubleshooting and post-sales training as needed.
• Visit customers frequently to highlight Waters solutions and help customers with any technical obstacles in their way.
• Build technical competency on Waters Solution and to be perceived by customers as a credible resource.
• Maintain current knowledge on vertical markets dynamics, application trends, and other critical business information.
• Provide information to marketing team to create business development programs.
• Maintain CRM and full leverage sales tools and applications.
• Submit accurate and timely monthly sales forecasts.
• Develop business through monthly plan of action

Skills

Mass spectrometry

Waters Connect

Customer-facing selling

Communication & presentation

Education

Bachelor's degree in chemistry, biology, or biochemistry

Tools

Waters Connect

Unify

Job description

Waters Corporation seeks a presales leader for Waters Connect to drive adoption of a scalable, secure analytics platform across US and Canada. This role partners with sales, product management, and marketing to demonstrate workflow benefits and secure new business in biopharma applications.

The candidate will articulate customer needs, influence product direction, train teams, and provide post-sales support, travel as required, and help build a regional business plan to grow MS-based solutions.