Presales Solutions Architect for Connect LC-MS Platform

Waters Corporation; Washington (District of Columbia); On-site; USD 121,000 - 202,000; Full time

Job summary

Waters Corporation seeks a Principal Informatics Sales Development Specialist to lead North American presales for waters_connect on LC/LC-MS platforms. You will partner with Territory Account Managers, ISS, Product Management, and Professional Services to drive opportunities from evaluation through close, delivering demonstrations and expert guidance on deployment, upgrades, and compliance.

Travel 50–75% across the United States and Canada while serving as a trusted advisor to commercial teams

Qualifications

• Minimum of a Bachelor's degree in a scientific, technical, or related discipline; advanced degree preferred.
• 8+ years of experience in laboratory software, analytical instrumentation, mass spectrometry, laboratory informatics, or related technologies.
• Experience with waters_connect; UNIFI experience strongly preferred.
• Customer-facing experience in presales, applications, technical sales, or solution consulting roles.
• Strong presentation, communication, and problem-solving skills.
• Ability to travel extensively across the United States and Canada (50-75%).

Responsibilities

• Serve as the primary subject matter expert for the waters_connect laboratory software platform for LC and LC-MS across the US and Canada.
• Support waters_connect opportunities from evaluation through opportunity closure.
• Participate in customer discovery discussions to understand workflow, business, and technical requirements.
• Provide guidance on capabilities, deployment options, licensing, upgrades, and expansion paths.

Skills

Presentation skills

Communication skills

Problem-solving

Travel ability (50-75%)

Education

Bachelor's degree in scientific/technical field

Advanced degree preferred

Tools

waters_connect

UNIFI

MassLynx

TargetLynx

Job description

Waters Corporation seeks a Principal Informatics Sales Development Specialist to lead North American presales for waters_connect on LC/LC-MS platforms. You will partner with Territory Account Managers, ISS, Product Management, and Professional Services to drive opportunities from evaluation through close, delivering demonstrations and expert guidance on deployment, upgrades, and compliance.

Travel 50–75% across the United States and Canada while serving as a trusted advisor to commercial teams