Senior Market Launch Leader — Transform Ops

Via; New York (NY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Free medical plans

401K matching

Catered lunch on Wednesdays

Job summary

Via is seeking a Launch Principal to drive the launch of new services across high-visibility markets. You will lead a 30+ team, oversee operational setup, and manage relationships with transit partners. This role requires strong project management skills and the ability to motivate teams. Ideal for someone with extensive experience in operations and a passion for transforming transportation.

The position offers a competitive salary range of $120,000 - $160,000 and includes a comprehensive benefits package.

Qualifications

• Minimum of 5+ years of experience in operations or related fields.
• Proven ability to lead significant projects and develop teams.
• Attention to detail and operational judgment.

Responsibilities

• Own and manage launch of new Via services, from tech implementation to operational setup.
• Lead a 30+ team of field operators during the launch transition.
• Drive continuous improvement across vehicle operations and service delivery.

Skills

Operations leadership

Project management

Stakeholder management

Data analysis

Team development

Job description

Via is seeking a Launch Principal to drive the launch of new services across high-visibility markets. You will lead a 30+ team, oversee operational setup, and manage relationships with transit partners. This role requires strong project management skills and the ability to motivate teams. Ideal for someone with extensive experience in operations and a passion for transforming transportation.

The position offers a competitive salary range of $120,000 - $160,000 and includes a comprehensive benefits package.