Senior Marine Field Service Technician

American Honda Motor Co., Inc.; Phoenix (AZ); On-site; USD 85,000 - 110,000; Full time

Job summary

American Honda Motor Co., Inc. seeks a Marine Field Technical Senior Specialist to provide advanced on-site diagnostic, repair, and technical support for Honda marine products across assigned U.S. regions.

You will troubleshoot engine and systems issues, support dealers with escalated cases, and lead investigations into product performance and warranty concerns. You will conduct technical training for dealer technicians and deliver field reports to inform manufacturing and R&D improvements.

Qualifications

• Experienced marine technician with field-based, customer-facing background.
• Ability to troubleshoot complex engine and systems issues.
• Experience conducting technical training and generating field reports.

Responsibilities

• Provide advanced on-site diagnostic, repair, and technical support for Honda marine products across assigned U.S. regions.
• Troubleshoot complex engine and systems issues and support dealers with escalated cases.
• Lead investigations into product performance, failures, and warranty concerns.
• Conduct technical training for dealer technicians.
• Champion safety and quality standards.
• Deliver detailed field reports to inform manufacturing and R&D improvements.

Job description

American Honda Motor Co., Inc. seeks a Marine Field Technical Senior Specialist to provide advanced on-site diagnostic, repair, and technical support for Honda marine products across assigned U.S. regions. In this role, you will troubleshoot complex engine and systems issues, support dealers with escalated cases, and lead investigations into product performance, failures, and warranty concerns. You will conduct technical training for dealer technicians, champion safety and quality standards, and deliver detailed field reports that inform manufacturing and R&D improvements. This position is ideal for an experienced marine technician who thrives in a field-based, customer-facing, and problem-solving environment, and who wants to influence future marine product quality and reliability.