Senior Marine Field Tech & Dealer Support Lead

Honda South Carolina Manufacturing; Phoenix (AZ); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

PTO

Relocation assistance

Job summary

Honda Marine is seeking a field service professional to deliver technical service support, education, and problem resolution directly to marine dealers. Travel to dealers to guide and enhance dealer service efforts, educate dealership staff on Honda Marine policies, procedures, and product items, and support Techline activities.

The role requires three years of technical experience and at least two years of management experience in marine services, plus strong communication and training skills.

Qualifications

• College education in business or an industrial field preferred, or equivalent experience in a related technical field.
• Vocational or marine technical training education is desirable.
• Three years of technical experience and at least two years of management experience in marine services.

Responsibilities

• Provide customer support for dealers and retail customers.
• Provide field technical product information.
• Provide technical training information and motivation.
• Complete special projects as assigned.
• Support Techline call duties on a scheduled basis.

Skills

Marine industry knowledge

Engine diagnostics

People management

Negotiation skills

Technical training

Education

Business or technical degree

Marine technical training

Tools

Microsoft Office

Job description

Honda Marine is seeking a field service professional to deliver technical service support, education, and problem resolution directly to marine dealers. Travel to dealers to guide and enhance dealer service efforts, educate dealership staff on Honda Marine policies, procedures, and product items, and support Techline activities.

The role requires three years of technical experience and at least two years of management experience in marine services, plus strong communication and training skills.