Field Technical Lead, Marine Systems & Dealer Training

American Honda Motor Company, Inc.; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Paid overtime

Regional bonus

Medical, Dental, Vision, Rx

Job summary

American Honda Motor Company, Inc. seeks a Marine Technical Services professional to deliver technical support, education, and issue resolution to marine dealers, traveling to sites to enhance dealer service performance and customer satisfaction.

Responsibilities include providing product information, conducting trainings, resolving complex issues, and supporting Honda Marine policies across all service departments. Strong communication and leadership skills are essential for success.

Qualifications

• Three years of technical experience and two years of management experience in marine retail/wholesale.
• Educational background in business or industrial field preferred.
• Marine technical training is desirable.

Responsibilities

• Provide customer support for dealers and retail customers.
• Provide field technical product information to dealers.
• Provide technical training information and motivation to staff and dealers.
• Complete special projects as assigned by management.
• Support Techline call duties on a scheduled basis.

Skills

Marine industry knowledge

Marine engines

Drive lines

Marine rigging

Diagnostics

Repair

Communication skills

Negotiation skills

Measuring equipment

Computer skills

Education

College education in business/industrial field

Marine technical training

Tools

MS Office

Job description

American Honda Motor Company, Inc. seeks a Marine Technical Services professional to deliver technical support, education, and issue resolution to marine dealers, traveling to sites to enhance dealer service performance and customer satisfaction.

Responsibilities include providing product information, conducting trainings, resolving complex issues, and supporting Honda Marine policies across all service departments. Strong communication and leadership skills are essential for success.