Senior Manager, University Recruiting Ops & Transformation

Amazon Inc.; Seattle (WA); On-site; USD 151,000 - 205,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Flexible Spending Accounts

Employee Assistance Program

Adoption and Surrogacy Reimbursement

Job summary

Amazon.com Services LLC is seeking a Senior Manager, Program Management to lead a team of coordinators and program managers through a period of operational transformation in university recruiting. The role focuses on improving the candidate experience, reducing recruiter burden, and simplifying processes for hiring managers.

You will set strategy, drive technology-enabled improvements, and build the operational rigor that aligns university recruiting with Amazon's business priorities.

Qualifications

• 7+ years of team management experience
• 5+ years of program or project management experience
• Experience implementing repeatable processes and driving automation or standardization
• Experience in Recruiting or HR

Responsibilities

• Set the strategic direction for operational excellence across university recruiting, defining goals and priorities that align recruiting processes with business customers' needs
• Lead and develop a team of coordinators and program managers, building an inclusive culture and establishing clear career development paths and onboarding standards
• Drive technology implementation and process transformation within the recruiting lifecycle, improving efficiency and candidate experience from interview scheduling through preboarding
• Partner with recruiting teams, hiring managers, and cross-functional stakeholders to identify process gaps, remove administrative bottlenecks, and deliver scalable solutions
• Establish operational mechanisms and metrics to inspect program health, mitigate risks proactively, and ensure consistent delivery against quality and efficiency targets

Skills

Team management

Program management

Process automation

Recruiting/HR domain knowledge

Job description

Amazon.com Services LLC is seeking a Senior Manager, Program Management to lead a team of coordinators and program managers through a period of operational transformation in university recruiting. The role focuses on improving the candidate experience, reducing recruiter burden, and simplifying processes for hiring managers.

You will set strategy, drive technology-enabled improvements, and build the operational rigor that aligns university recruiting with Amazon's business priorities.