Senior Manager, University Recruiting Operations & Programs

Amazon Inc.; Arlington (VA); On-site; USD 151,000 - 205,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Parental leave

Job summary

Amazon.com Services LLC is seeking a Senior Manager, Program Management to lead a team through a period of operational transformation in university recruiting. The role focuses on improving the candidate experience and reducing recruiter workload by implementing technology-driven process improvements and strong execution within Amazon's business priorities.

You will set strategy, mentor a team of coordinators and program managers, and partner with recruiting teams and leadership to drive

Qualifications

• 7+ years of team management experience.
• 5+ years of program or project management experience.
• Experience implementing repeatable processes and driving automation or standardization.
• Experience in Recruiting or HR.

Responsibilities

• Set the strategic direction for operational excellence across university recruiting, aligning processes with business customers' needs.
• Lead and develop a team of coordinators and program managers, building an inclusive culture and establishing clear career development paths and onboarding standards.
• Drive technology implementation and process transformation within the recruiting lifecycle, improving efficiency and candidate experience from interview scheduling through preboarding.
• Partner with recruiting teams, hiring managers, and cross-functional stakeholders to identify process gaps, remove administrative bottlenecks, and deliver scalable solutions.
• Establish operational mechanisms and metrics to inspect program health, mitigate risks proactively, and ensure consistent delivery against quality and efficiency targets.

Skills

Team management

Program management

Process automation

Recruiting/HR experience

Job description

Amazon.com Services LLC is seeking a Senior Manager, Program Management to lead a team through a period of operational transformation in university recruiting. The role focuses on improving the candidate experience and reducing recruiter workload by implementing technology-driven process improvements and strong execution within Amazon's business priorities.

You will set strategy, mentor a team of coordinators and program managers, and partner with recruiting teams and leadership to drive