Senior Manager, Solutions Engineering: Drive Integrations

Socure; United States; Remote; USD 150,000 - 190,000; Full time

Job summary

Socure is seeking a Senior Manager to lead the DocV Solution Engineering team within Product Engineering. You will drive technical outcomes that accelerate customer deployments and revenue while shaping long-term platform reliability.

You'll partner with Customer Success, Commercial, Product, and Engineering to deliver production-quality solutions, mentor engineers, and scale adoption of new DocV capabilities across complex integrations in fast-paced environments.

Qualifications

• 8+ years of engineering, solutions engineering, or technical consulting.
• At least 3 years leading customer-facing or hybrid engineering teams.
• Strong understanding of APIs, SDKs, and enterprise integration patterns.
• Ability to deliver production-quality solutions in fast-paced, ambiguous environments.
• Strong communication skills and experience working across technical and non-technical stakeholders.

Responsibilities

• Build and lead a Solution Engineering team embedded within Product Engineering.
• Partner closely with Customer Success and Commercial teams to unblock implementations and accelerate customer outcomes.
• Deliver short-term technical initiatives that enable field teams and support active customer engagements.
• Collaborate directly with customers on complex DocV integrations and deployment challenges.
• Develop targeted features, prototypes, and integrations that accelerate adoption of new DocV capabilities.
• Identify and address integration-related technical debt to improve reliability, stability, and operational robustness.
• Establish a strong feedback loop between customers, Customer Success, Product, and Engineering teams.
• Collaborate with Backend and Frontend teams to transition validated solutions into the core product roadmap where appropriate.
• Anticipate recurring customer and field needs and drive scalable, repeatable solutions.

Skills

APIs & SDKs

Leadership

Communication

Enterprise integration

Problem solving

Tools

APIs

SDKs

Enterprise integration patterns

Job description

Socure is seeking a Senior Manager to lead the DocV Solution Engineering team within Product Engineering. You will drive technical outcomes that accelerate customer deployments and revenue while shaping long-term platform reliability.

You'll partner with Customer Success, Commercial, Product, and Engineering to deliver production-quality solutions, mentor engineers, and scale adoption of new DocV capabilities across complex integrations in fast-paced environments.