Senior Manager, Solution Consulting — Finance & Legal (Remote)

ServiceNow; Denver (CO); Hybrid; USD 152,000 - 251,000; Full time

Benefits offered by this job

Health plans

401(k) with company match

Employee stock purchase plan (ESPP)

Matching donations

Flexible time away

Family leave

Job summary

ServiceNow in Denver, CO seeks a Senior Presales Solutions Consultant to lead regional presales, uncover customers’ business and technical needs, and craft high-impact demonstrations and proofs of concept. You will develop teams, build a recruiting pipeline, and align resources to opportunities while driving measurable value for customers.

Ideal candidates have 7+ years in presales, regional leadership experience, and strong coaching skills, plus deep knowledge of Value-Based/Solution Selling in

Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Experience working in a fast-growing IT environment including software, cloud, or customer experience of the same
• 7 years’ experience in presales
• Experience managing presales teams as 1st line management
• Deep experience with the Japan market and experience selling and gaining access to Japanese customers’ senior management
• Understanding of standard approaches to coaching, mentoring and management of individual contributors
• Ability to motivate and inspire a growing team of Presales Solutions Consultants
• Experience in Value Based Selling or Solution Selling
• A thorough understanding of the SaaS Market space, the provision of PaaS based solutions and a broad understanding of Service Management practices

Responsibilities

• Ensure SCs demonstrate relevance to customers, fully discover customers’ business and technical problems, deliver the highest quality presentations and demonstrations, execute proofs of concept successfully and only when needed, comprehend and document the business value to be delivered, and ensure customer commitment to the ServiceNow solution
• Develop team members according to the demands of the business and according to their individual professional goals
• Develop and maintain a recruiting pipeline of potential SC candidates to meet future business demands
• Work with regional salesmanagersto prioritize regional Solution Consulting efforts
• Assign resources to sales opportunities, and consistently evaluate progress against goals
• Assign resources as required to marketing and other efforts to support demand generation
• Develop and deploy team training curriculums to meet the changing demands of the sales organization
• Evaluate team members regularly through analysis of direct observation, peer feedbackandsales feedback
• Ensure proper alignment of resources and effective utilization of skill sets within the assigned region
• Manage day-to-day activities such as resource scheduling conflicts, expense reviewandapproval, activity reporting etc.

Skills

AI integration

Presales experience

Presales team leadership

Japan market knowledge

Coaching & mentoring

Value-based selling

SaaS/PaaS knowledge

Solution selling

Job description

ServiceNow in Denver, CO seeks a Senior Presales Solutions Consultant to lead regional presales, uncover customers’ business and technical needs, and craft high-impact demonstrations and proofs of concept. You will develop teams, build a recruiting pipeline, and align resources to opportunities while driving measurable value for customers.

Ideal candidates have 7+ years in presales, regional leadership experience, and strong coaching skills, plus deep knowledge of Value-Based/Solution Selling in