Senior Manager, ServiceNow AI Transformation

EY; Raleigh (NC); Hybrid; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

Hybrid work model

Job summary

Join EY as a ServiceNow AI Architect Senior Manager to lead transformation initiatives in rapidly growing business areas. Your role includes managing client relationships and spearheading EY’s AI solutions to deliver innovative business strategies.

The ideal candidate brings extensive consulting experience along with strong technical expertise in ServiceNow and AI-driven solutions. This position requires leadership skills to manage cross-functional teams effectively and ensure high-quality delivery in client engagements.

Qualifications

• 5-7 years of ServiceNow implementation experience.
• 2-5 years of ServiceNow NOW Assist experience.
• Experience with AI solutions from ServiceNow.

Responsibilities

• Lead and manage ServiceNow Transformation teams.
• Accountable for program/project delivery.
• Foster and maintain client relationships.

Skills

AI-driven transformation

ServiceNow implementation

Project management

Client relations

Sales support

Consulting skills

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

ServiceNow NOW Assist

Agile methodologies

Waterfall delivery models

Job description

Join EY as a ServiceNow AI Architect Senior Manager to lead transformation initiatives in rapidly growing business areas. Your role includes managing client relationships and spearheading EY’s AI solutions to deliver innovative business strategies.

The ideal candidate brings extensive consulting experience along with strong technical expertise in ServiceNow and AI-driven solutions. This position requires leadership skills to manage cross-functional teams effectively and ensure high-quality delivery in client engagements.