Senior Manager, ServiceNow AI Transformation

EY; Chattanooga (TN); On-site; USD 171,600 - 392,100; Full time

Benefits offered by this job

Comprehensive compensation package

Flexible vacation policy

Medical and dental coverage

Job summary

EY is seeking a talented ServiceNow AI Architect Senior Manager to lead transformation teams in a client-facing role. You will manage delivery and foster client relationships while spearheading EY’s AI initiatives, offering innovative solutions across diverse business landscapes.

Ideal candidates will have a blend of technical expertise and strong interpersonal skills, along with relevant ServiceNow experience. Join us at EY where your leadership can help build a better working world.

Qualifications

• 5-7 years relevant experience in ServiceNow implementation.
• Experience implementing ServiceNow’s AI solutions.
• Ability to lead multi-disciplinary teams.

Responsibilities

• Lead ServiceNow Transformation teams.
• Manage timelines, costs, and quality.
• Develop resource plans and budgets for engagements.

Skills

Technical expertise

Interpersonal skills

Client relationship building

Sales activities

Engagement management

Project management

ServiceNow AI capabilities

Data pipeline optimization

Prompt engineering

Education

Bachelor’s degree required

Master’s degree preferred

Tools

ServiceNow

MCP servers

Job description

EY is seeking a talented ServiceNow AI Architect Senior Manager to lead transformation teams in a client-facing role. You will manage delivery and foster client relationships while spearheading EY’s AI initiatives, offering innovative solutions across diverse business landscapes.

Ideal candidates will have a blend of technical expertise and strong interpersonal skills, along with relevant ServiceNow experience. Join us at EY where your leadership can help build a better working world.